Return policy

We hope that you always love your purchases with The Pink Buffalo! However, we do understand that sometimes you may need to return your purchase. Our online purchases are eligible for a full refund if returned within 30 days of purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. ITEMS MUST BE scent-free, stain free, unwashed, and in perfect condition. You’ll also need the receipt or proof of purchase. Include your packaging slip which has your information and order number on it. Please wrap and return item in a way to protect it.You can always contact us with any questions: Returns@thepinkbuffaloshop.com

Damaged Items

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Damaged items must be reported within 2 days of the receipt. Please email us at info@thepinkbuffaloshop.com with info and pictures of your item.

Color variation of merchandise due to computer monitor resolutions, lighting and photography lenses are not qualified as damaged.